The Henderson Group is the leading convenience Wholesaler and Retailer operating in Northern Ireland. Under the SPAR brand Henderson’s service more than 430 stores, approximately 90 of which are company owned.
Family owned, with over 100 years of history, Hendersons are often held up as one of the leading businesses in Northern Ireland and have received numerous awards over the years to confirm this. The Group consists of six companies; each operating under the Henderson name; Henderson Retail, Henderson Wholesale, Henderson Foodservice, Henderson Print and their IT Software company, Henderson Technology.
In 2010, Henderson’s became frustrated at the limitations placed on them by 3rd party EPOS providers and made the decision to develop their own EPOS system. EDGEPoS was born and over the past 8 years constant development has made EDGEPoS one of the most powerful yet easy to use systems available anywhere in the world.
Uniquely, Henderson Group are one of the only companies selling an EPOS system that actually use it in their own business. This gives Hendersons a perspective that few software companies could have, and the constant drive to keep their stores ahead of the competition ensures EDGEPoS continues to evolve and retailers continue to benefit.
The collaborative approach to feature development, which has become a hallmark of EDGEPoS, allows retailers to submit development requests and discuss ideas with the EDGEPoS commercial and development teams without fear of having to fund a development project. There have been over 400 new features / improvements added to EDGEPoS in the last 52 weeks, 62 of which were specific retailer requests.
EDGEPoS was piloted and put to market in March 2011. In 2018 EDGEPoS is being used by over 500 Retailers in Northern Ireland, UK and Australia.
In recent years Henderson’s made the decision to offer EDGEPoS for sale outside Northern Ireland. With an established Reseller in Australia, EDGEPoS quickly became one of few POS systems approved by BP for use in their extensive network in Australia. Since then over 80 stores have implemented EDGEPoS.
Darren Nickels, Head of Henderson Technology, said:
“Henderson Technology is extremely proud of its software solution, EDGEPoS, and how it has been embraced worldwide. Indeed, EDGEPoS has been announced as the preferred EPOS software solution for SPAR country franchises globally. Building on an incredibly successful year in 2017, we are planning for a number of new product launches in 2018 including our Queue Busting Tablet Till, Self-Checkout Till, Analytics Package and Café Module, and as we continue to build relationships with our network of EPOS resellers in the UK and Ireland, we’re confident that more and more retailers will benefit from our cutting-edge software solutions in the year ahead.”
Aspen Payments are delighted to announce that we have been appointed by Henderson Technology as the first official EDGEPoS reseller for Convenience and Forecourt Retailers in the United Kingdom.
Commenting on becoming a Reseller, Peter Collett, Managing Director of Aspen Payments said:
“Since 2011, Aspen Payments has developed an enviable reputation for providing innovative card payment solutions, fuel card services, merchant services and support to the retail and convenience sectors. Through integrating our payment solutions into a variety of EPOS systems, we have developed a deep understanding of the challenges faced by retailers in finding an EPOS solution that truly enhances, rather than constrains, their business.”
“We have evaluated many EPOS systems over the years. However we were particularly impressed with the fact that Henderson Group is one of the only companies selling an EPOS system that they actually use in their own business. This gives them a unique insight into the constantly changing face of retailing and the ability to continuously develop EDGEPoS to meet their retailers’ needs.”
“That is why Aspen Payments are delighted to become the first official EDGEPoS Reseller for Convenience and Forecourt retailers in the United Kingdom.”
Aspen has extensive experience of the retail and forecourt sectors with over 1,000 customers using our card payment solutions. Our working partnerships with some of the biggest names in card payments including SagePay, Allstar, Visa, Mastercard and WorldPay allows us to offer you a ‘one stop shop’ for all your retail EPOS requirements, including EDGEPoS Software, Card Payment Solutions, Fuel Card Services, Merchant Services, Installation, Training and Support.
EDGEPoS is a fully scalable solution supporting businesses from one to one hundred lanes. The system delivers across all of our business needs, whilst carefully addressing the key areas of:
This solution not only suited the SPAR model in Northern Ireland, but has been implemented in over 80 sites in Australia, and has now been linked to several of the SPAR RDCs in the UK and installed in both Scotland and England.
EDGEPoS Head Office can help to reduce administration overheads by controlling areas such as; pricing, product maintenance and offers across all sites from a central location.
Multi-site operations require enhanced control and reporting to enable retailers to be proactive in decision making, aiding store success.
EDGEPoS offers the ability to operate a successful loyalty scheme through the Azpiral authorised partnership. With over 2.5million customers using the Azpiral system, customer loyalty warrants store success. Azpiral & EDGEPoS realise that if you understand your customers and their current needs, you can predict future needs and personalise engagement.
EDGEPoS Analytics is a real time graphical interface that enables our retailers to keep track of their business remotely.
EDGEPoS Analytics provides key information and alerts in an easy to read format at the touch of a button with real time reporting.
EDGEPoS Café means that we can provide a solution for Café environments. The system allows for sit in and take away service with separation for kitchen printing.
Employees can add additional lines of information for each order; salt / vinegar on chips, sit in / takeaway, facilitating more accurate transaction detail and reporting, including different taxes.
EDGEPoS Enterprise is a live link to any retail warehouse. EDGEPoS Retail was designed by retailers for retailers with a direct link to the Henderson Group NI warehouse. With a direct link in place Henderson Group are able to drive customer loyalty forward with over 90% loyalty from independent retailers holding the SPAR Franchise. Direct links to the warehouse enables the company to track orders, popular products & ensure a smooth running retail outlet.
Henderson Technology is continually researching the market to ensure the products and services they provide are at the leading edge of convenience retail. If they believe that other solutions compliment or enhance EDGEPOS, they will integrate them into the system.
EDGEPoS is fully integrated with Mettler Toledo Scales, allowing a full reporting transparency on department and article sales, profit and stock control.
The Receipt Resolution function allows multiple items to be selected within one transaction, thus allowing for more accurate reporting and stock management. Receipt Resolution ensures all food items are accounted for, reducing the risk of fraudulent activity.